Wi-Fi not working
Wi-Fi that drops out is awkward to diagnose yourself, because it is rarely the device you are sitting at.
What you notice
- Your laptop has no connection while your phone is fine.
- It drops out upstairs or at the back of the garden.
- It fails during video calls, at exactly the wrong moment.
- It got worse after a new modem or router arrived.
- Restarting the modem fixes it, but not for long.
What we do about it
We find where it actually breaks down: at the device, at the router, or between the two. That saves you replacing something that was never broken.
We know the equipment Dutch providers supply, such as the KPN Experia Box and the Ziggo and Odido modems, and what can and cannot be configured on them.
If the signal is the problem, we measure where it gives up and propose what is needed to cover the whole building. We install it once you agree.
Do not buy a booster on spec first. It often does not help and sometimes makes things worse.
Tell us what you are seeing. We will take it from there.