What we help with
What we help with
Pick whatever sounds closest to your situation. If none of it quite fits, call anyway: describing it out loud is usually faster than finding the right page.
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Computer & laptop
Will not start, painfully slow, or shutting down by itself? We find out what is wrong and tell you honestly whether repairing it is still worth it.
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Virus & malware
Strange pop-ups, a browser you do not recognise, or files you can no longer open. We clean it up and make sure it stays gone.
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Wi-Fi & network
Wi-Fi that drops out upstairs or in the workshop. We measure where the signal breaks down, quote, install it, and manage it for you if you want.
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Remote support
Most of it we solve without leaving the office. You watch exactly what we do, and you close the connection yourself afterwards.
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Phone & tablet
Mail that will not arrive, photos you cannot find, or a device that stopped charging. We look at those too.
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Business IT
For companies without their own IT department: workstations, network, backup, and someone who picks up when things stop.
Also
Digital investigation
Sometimes the question is not how to fix it, but what happened. We establish that technically and write it up in a report you can take to the police or your lawyer.
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Investigating monitoring on a phone or laptop
Technical investigation into whether a phone or laptop is being monitored, with a written report. Call 030 7600 340.
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Investigating threats, harassment or unwanted contact
Technical investigation and preservation for threats, online harassment or unwanted contact, with a report for the police or your lawyer.
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Investigating a hacked or taken-over account
Investigation after a hacked account: how they got in, what was changed, and what else could be reached. With a report.
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Investigating images shared without consent
Technical investigation and preservation for images shared without consent, with a report for police or your lawyer.
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Preserving evidence and reporting
Preserving digital evidence and writing it up in a report you can take to the police, a lawyer or an insurer.
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Investigating an incident at your company
Investigation after a digital incident at your company: what happened, what left, and what is still open. With a report.
Rather just talk to someone?
That is what we are here for. Call or message us. You reach the person who fixes the problem.