Acer laptop will not start or screen stays black
Acer, especially the Aspire range, is a common laptop in Dutch households. We see plenty of them.
What we get asked about
- The screen stays black on startup, while you can hear it running.
- The Aspire will not start any more, or hangs.
- The hinge is loose or broken.
- It has become slow.
- The charger has stopped working.
What we do
A black screen on a machine that does power up almost never means everything is gone. Often the display is the problem, not the computer behind it. Your files are usually still right there.
The first thing we do is connect it to an external screen to establish that. It tells us within minutes what we are looking at.
Your files are secured before anything is repaired.
Have you tried connecting it to the TV? You can do that yourself, and knowing the answer saves us both time.
Tell us what you are seeing. We will take it from there.